Supporting Emotional Well-being During the COVID-19 Pandemic
Mental health is important at every stage of life, from childhood and adolescence through adulthood. It affects how we think, feel, act, and helps determine how we cope with stress, engage with others, and make decisions. Mental health refers to our emotional, psychological, and social well-being. The two most common mental health conditions are: While […]
Working from Home: Time Management
More than ever now, people are having to work from home for part, or all of the week. Such flexibility can be an advantage, but many people often find themselves wasting or losing time. This is because time management involves managing complex relationships and conflicts within ourselves as well as with others. Poor time management […]
Life in a Pandemic: Keeping Employees Motivated
Emotional and economic pressures are now soaring. People now worry about losing their jobs, paying their rent, protecting their health and coping with the effects of social isolation measures. Headlines about the rampant spread of Covid-19, questions on how to safely get groceries, and fears for relatives are also deeply distressing. Apathy among employees is […]
Workplace Bullying is not OK
When we think of bullying, it’s not unusual to imagine a group of children on a school playground in which the “bigger, badder” ones tease, ridicule and maybe even physically assault their smaller, less powerful classmates. It is hardly likely that anyone is a stranger to the concept of bullying. Almost all of us at […]
Networking: A lifestyle change that can help you achieve maximum success!
Do you shy away from meeting new people? Does the thought of speaking to strangers paralyze you? While the idea of networking may cause you to panic, many businesses succeed by leveraging their network. Networking is a powerful tool which can help you achieve success in business and even your personal life! Networking has changed […]
Should Customer Service Be Digitalized?
So you call this establishment. A recorded voice answers and prompts you to press specific numbers for what department you are looking to interact with. However, you do not wish to interact with these departments. Then you hear “for operator, press 0”. You press this without any hesitation. The phone rings, while you wait with […]
Great Leaders make leaders not followers
Organisations which have an ad hoc approach to recruitment, staff support and succession planning are selling themselves short. Employees are the most essential resource in any organisation’s success and deserve the best to function optimally. For this reason, there must be sensitivity in how employees are motivated, nurtured and engaged so that the organization’s vision […]
An Oversimplified view of Organisation Culture diminishes the capacity to achieve positive change
Many businesses are feeling the pinch due to the current harsh economic conditions. For this reason, they must constantly seek innovative ways of cutting their costs and pleasing consumers in very volatile markets. Dealing with this reality will inevitably require drastic changes in all aspects of the work environment. If there is a failure to […]
How to Identify Your Organisation’s Training Needs
Are you a supervisor, manager or holder of some form of leadership position within your organisation? There may be times when you recognise that employees appear to have reached a plateau in their performance level or worse, peaked and have started to decline. You may also observe that other employees seem to lack interest or […]
Low Employee Retention Costs Your Business Money
Employee turnover cost your business money. Employee retention is practising and implementing strategies to combat this turnover. It is essentially an organization’s ability to keep its employees. Retaining employees is not an easy task and an even greater task is repeatedly having to go through the hiring process. It is, therefore, a company’s responsibility to […]