How has technology helped businesses adapt?

What is Technology? Technology is the application of scientific knowledge for practical, especially in industry. What is a Business? A business is usually a commercial or mercantile activity engaged in as a means of livelihood. Can Technology help businesses adapt? Yes! Technology can help businesses adapt and has always. How has technology Helped Businesses Adapt? […]

Social services & its effectiveness dealing with the pandemic

An art piece depicting doctors and people

During the onset of the Covid-19 Pandemic Trinidad and Tobago ranked as number one in a report published by the University of Oxford that assessed responses to COVID-19 based on four of the six WHO criteria for rolling back COVID-19 “lockdown” measures. Leadership and Governance Key mitigation and containment strategies implemented were evidence-informed and showed […]

Emotional Intelligence: What is it and why is it beneficial for the workplace?

Emotional intelligence (EI) is the ability to understand and manage your own emotions and those of the people around you. People with a high degree of emotional intelligence know what they’re feeling, what their emotions mean, and how these emotions can affect other people. There are said to be, five key elements to emotional intelligence. […]

How effectively does your company’s product development, product sales and service operate when compared to a tried and tested twenty year old methodology?

As companies emerge from the quagmire that was the COVID pandemic, where the economies of the world saw companies and individuals either enjoying grandiose gains or devastating declines, there is the need in some sectors to streamline costs and make the processes more effective. A couple of these areas are service delivery and product development. […]

Teamwork & Collaboration: What is it and how beneficial it is in the workplace?

Teamwork & Collaboration: Teamwork is said to be work done by several associates with each doing a part, but all subordinating personal prominence to the efficiency of the whole. Collaboration is a critical component of teamwork. Collaboration is said to be working jointly with others. Why is teamwork beneficial to business? Teamwork & Collaboration are beneficial […]

How has the pandemic impacted service organizations?

Maoz: The global pandemic has exaggerated all that is wrong with a ‘contact’ strategy. The pandemic is also the best opportunity in over a decade to restart, re-energize, and re-imagine customer service and field service. There may never be a better time to press for an ‘engagement-first, digital second’ strategy. The accepted wisdom is that […]

Business Continuity during a Crisis

A business continuity plan outlines the procedures and instructions an organization must follow in the event of a major disruption, such as a fire, flood, cyberattack or even a sudden shutdown as has happened with the current pandemic. When business is disrupted, it can cost money as lost revenues and extra expenses mean reduced profits. […]

How Important is it to have Good People Skills

How do we know that we are good at something? What are the parameters with or by which we measure our success? What set of skills are needed to succeed in our respective fields and careers? Accountants need to be good at math, doctors need to be versed in new and latest medical research. Having […]

The Business Trends and Developments post COVID-19…are they here to stay?

The pandemic has without a doubt changed life for all. Its impact will also undoubtedly change the way we approach business. For starters, we must now incorporate social distancing and stay-at-home. These mandates have significantly affected business logistics and operations strategy. While the disruption brought on by the pandemic will perhaps be temporary; there are […]